Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
Connecting guests to the extraordinary place we call homeDiscovering a broad offering of career pathsLearning and thriving among a group of international hospitality professionalsBeing passionate about people and attentive to the world - we are globetrotters!Going beyond the walls of our hotel to support our communityTaking pride in our differencesThen this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job Description
Consistently offer professional, engaging and proactive guest service while supporting fellow ColleaguesProvide exceptional service to outlet guests in an engaging and knowledgeable mannerDemonstrate menu knowledge by recommending food and beverage selections and pairings to guestsProcess guest checks in a timely and efficient mannerBus and reset tables as requiredFollow all safety and sanitation policies when handling food and beverageFollow outlet policies, procedures and service standardsStrict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)Perform any other duties, tasks, and assignments within your department as required
Qualifications
At least 1 year food & beverage server experience in a luxury hotel or upscale high volume restaurant is requiredDemonstrated outgoing and engaging personal manner is requiredAbility to consistently provide exceptional service in a fast paced and demanding environment is requiredThe ability to clearly communicate in an engaging manner in English is requiredStrong organizational skills are requiredMicros experience is an assetReliable and responsible with ability to work well in a team environmentStrong work ethic, and the ability to work split shifts, extended hours including evenings, weekends and public holidays is required
Additional Information
Physical Aspects of Position (include but are not limited to):
Sitting: 0-1 Hr/Day; Walking: 6-8 Hr/Day; Standing: 6-8 Hr/DayBending/Reaching: 4-6 Hr/DayVisual Effort: MediumEnvironmental Stress: Busy Atmosphere