Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Marriott Saddle Brook we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Marriott Saddle Brook can mean for you! Overview JOB SUMMARY We have an exciting opportunity in our newly renovated product as a Food & Bevrage Supervisor. Seeking a skilled and committed hospitality professional to ensure the smooth operation of our Food & Beverage Operation. This position will ensure the service standards and procedures are constantly applied, to ensure employee and guest satisfaction. The ideal candidate would enjoy leading and developing employees and working in a fast-paced environment. This role will ensure the Food & Beverage Department is consistently providing the highest level of guest service in accordance with our standards, while meeting and exceeding guest expectations. CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required. Experience: Must have at least two (2) or more years of strong progressive Food & Beverage experience, with previous experience in a Luxury Environment preferred, or other related/equivalent field may be considered. Minimum of one (1) year in a Supervisory role required. Licenses or Certificates Preferably TIPS and ServSafe Certification KEY RESPONSIBILITIES The primary responsibilities for the Food and Beverage Supervisor will include but are not limited to: Assist in overseeing the day-to-day operation of the Rowes Wharf Sea Grille and the Rowes Wharf Bar, with shifts and days varying. Work closely with the Restaurant General Manager to ensure proper staffing to provide exceptional levels of guest service. Communicate with team members on a daily basis for pre-meal, effectively relaying shift information, including daily covers. Liaison between the guests and fellow team members. Ensure team members are following the proper steps of service, and following up on established training steps. Maintain direct contact with guests, ensuring full guest satisfaction with timely feedback and recovery. Monitor and maintain the condition of the Rowes Wharf Sea Grille and the Rowes Wharf Bar, ensuring all equipment is in working order. Ensure that meals are being served in a professional and timely manner, by having a constant presence on the floor. Assist in completion of reports at the end of shift, communicating with the Restaurant General Manager, the appropriate guest pass-on information. Communicate with the Heart of House staff and Sous Chefs to ensure orders are delivered and presented according to menu specifications. Qualifications JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: Requires a working knowledge of food and beverage operations as well as luxury core standards, and standard operating procedures. Ability to effectively lead and work cohesively as part of a team. Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. Must be able to work a flexible schedule, including weekends and holidays. Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. Superior time management and task prioritization Ability to handle multiple and changing priorities in professional manner Must have experience in all Microsoft Office and industry relevant POS systems Ability to communicate effectively in the English language both verbally and in writing. A second language is desirable.