GENERAL SUMMARY

The Café Manager is responsible for the management of day-to-day Café operations. This position will oversee the production of quality products and services while maintaining profitability and overall success of the Café. The Café Manager supervises related Café kitchen staff, manages expense and asset control, and customer service standards.

 

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Employee Management

Hires, trains, supervises, and develops those supervised in accordance with company policies and directives Compiles comprehensive reports regarding performance of supervised Associates, as well as performs timely performance evaluations on supervised Associates Conduct weekly departmental meetings to provide goals and operational feedback Responsible for the implementation of company policies and procedures Process, review and submit payroll for those supervised directly by the Café Manager Ensured all supervised staff have current food safety certification and that copies of certificates are on file & readily available Monitor uniform adherence of all supervised staff

 

Kitchen Management

Organize and maintain kitchen equipment and supplies Research and recommend new equipment as beneficial to facilities Inventory and order food product, as well as assist with sourcing Create and produce quality product and services while maintaining profitability and overall success of Café

 

Food Handling, Preparation and Presentation

Assist with menu creation and ensure that culinary staff is carefully following standard recipes while preparing assigned food items for service Ensure quality of food presentation; check front line food preparation area for completeness prior to service Active participation in line production; rotate as expeditor and kitchen station, as necessary Rotate and store all food product to ensure quality and freshness

 

Sanitation and Safety

Operates food production equipment according to manufacturers' instructions Consistently uses safe and sanitary food handling practices, including HAACP guidelines Ensure proper safety and sanitation to ensure food and safety compliance Daily walk through of kitchen to ensure a clean, organized, safe and well-maintained facility Promote the company's safety goals and actively work towards ensuring a safe working environment

 

Financial Accountability

Accurately and timely submit vendor and department invoices for payment Manage financial performance of the Café through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention Track and report the details of financial operation Prepare and implement action plans to meet or exceed monthly financial goals Assist club management in development of annual operating budget, as well as long term growth strategy Review applicable financial statements and reports

 

Communication & Relationships

Effectively and professionally interacts and communicates with management, other Associates, members, guests and vendors. Promote harmonious relations among staff, members, guests, vendors, and the community at-large. Communicate timely and follow up, as appropriate. Active participation in required events, required programs, required meetings and required trainings. Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

 

Corporate Goals & Objectives

Ensure compliance with company policies and procedures Ensure the TBCC mission and club brand is upheld in all aspects of kitchen operations Actively further corporate objectives and continuously support improvement and positive change, which may include participating on corporate designated committees to improve the company and business operations Make professional development a consistent priority Ability to regularly work monthly "close-out" dates (the final 3 days of every month) Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays OTHER JOB FUNCTIONS