Levy Sector Position Title: [[Food and Beverage Supervisor]] Pay Range: [[$17.00]] to [[$20.00]] The American Airlines Center is a multi-purpose indoor arena located in downtown Dallas, Texas. The arena serves as the home of the Dallas Stars of the NHL and Dallas Mavericks of the NBA. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1381247. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary We are seeking a highly motivated and detailed-oriented Food and Beverage Supervisor to join our Premium team. The ideal candidate will be responsible for the operations of a premium food and beverage department and performs a variety of duties while providing a pleasant guest experience. Essential Duties and Responsibilities: Staff Management - Manages premium food and beverage operations, while assisting team members and maintaining a safe environment throughout operating hours. Supervising, scheduling, training, and guiding staff to ensure they are attentive, friendly, and courteous. Guest Service - Providing an excellent food and beverage experience for guests, handling complaints tactfully, greets, directs, and responds to guest’s questions and needs. Policies and Procedures - Understands and recommend food and beverage menu offerings, presentation, and pricing. Have a clear understanding of food and beverage policies, procedures, and standards. Stock Control - Taking responsibility for stock control, reporting, and returning sub-standard items, and completing a monthly equipment and stock take. Follows cash handling policies and food safety/sanitation guidelines. Service Delivery - Regularly reviewing service delivery, coordinating service for accurate serving time and proper temperature, checking table settings. Other Duties - Performs other duties as assigned. Qualifications + Highschool Diploma or GED. + Minimum of (1) year of Supervisory experience. + Minimum of (3) years of Food and Beverage, Hotel/Hospitality, Club or Full-Service Restaurant experience. + Valid TABC and Food Handler's or state approved certifications. + Ability to speak, read, and write in English. + Excellent customer service, organization, and time management. + Ability to work independently with minimal supervision. + Ability to remain focused in a loud and busy environment. + Ability to handle customer complaints and inquiries professionally. Strong problem-solving skills. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the One@Work app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Levy.pdf) for paid time off benefits information.