About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role

F&B Supervisor:

At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves.

As Food and Beverage you will take an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests. Our goal is to satisfy each guest and develop loyalty. You will need to add style to a dynamic environment, build and maintain rapport with regular guests, as well as cultivating relationships with new patrons.  A flexible schedule is required and includes weekends and holidays.

What you will do

Supervise the running of the service, and take quick and appropriate action to correct any shortcomings. Assist the servers and bussers when required during all service periods.Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.  Effectively handle guest complaints and compliments and communicate to the management team.Assist and organize departmental meetings with the management team, carry out daily service briefings, and assist in the organization of training sessions.Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff.Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence

What you bring

•    High reading, writing and oral proficiency in the English language

•    Previous supervisory experience in Food & Beverage

•    College degree or equivalent preferred.

  
What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
 

Note : For Indonesian Nationality only