Job Description

Pay: $16.78 per hour

At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more.

Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.

Join our Pack:

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levelsGreat Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentivesLearn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership trainingPrioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief FundCelebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leave

Essential Duties & Responsibilities

Communicates with guests to take food and beverage ordersPrepares customer food and beverage ordersProvides outstanding customer service and engage in suggestive sellingMaintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairsAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures F&B outlet adheres to the highest standards of cleanliness, presentation, and serviceEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in other food outlets as needed

Basic Qualifications & Skills

Some High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.

Desired Qualifications & Traits

Previous experience demonstrating strong customer servicePrior experience utilizing restaurant equipment and sanitation standardsAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skills

Physical Requirements

Ability to lift up to 20 lbs.Able to sit and/or stand for long periods of time

Application Instructions:   

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.   

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.