Location Omni Tucson National Resort & Spa Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses. The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match. Job Description $500.00 SIGN-ON BONUS: $250.00 paid at completion of 30 days & $250 paid at completion of 90 days! R esponsible for ensuring proper training and supervision of all restaurant staff, delivering prompt, courteous service in a manner that complies with Omni Tucson standards. Responsibilities + Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort. + Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. + Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests. + Must maintain full familiarity with menus and knowledge of beverage offerings. + Ensure all staff has completed side work checklists for dining room. + Spot check liquor pars and order daily supplies. + Monitor food and liquor requisitions and food waste. + Check bar controls, shot glass use, red lining, and bottles totally empty daily. + Hold pre-shift meetings and ensure department training requirements are met monthly. + Follow up on established training steps. + Handle guest comments and complaints and ensure member and guest satisfaction. + Communicate with guests and receive feedback. + Stay on the floor during peak hours. + Observe, teach, and correct staff’s service in a professional manner. + Examine food preparation and beverage presentation. + Assist manager in scheduling, and forecasting both weekly and monthly. + Participate in interviewing/recruiting as needed. + Assist in monthly MOS audits. + Prepare maintenance requests and follow-up. + Maintain knowledge of the resort property and events. + Participate in department meetings and other required company training. + Perform any other duties as assigned by the restaurant management. Qualifications + 1- 2 years of experience in Food and Beverage supervision or management role preferred. + Must have and maintain AZ Food Handlers and TABC certifications. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone. + Must be able to work in a fast-paced environment and multitask. + Prior serving and cash handling experience preferred. + Must be able to work flexible shifts including nights, weekends, and holidays. + Must have the ability to manage deadlines. + Understanding of Food and Beverage financials including cost and par controls is preferred. + Must have a strong attention to detail as well as strong customer service skills. + Must know emergency procedures and work to prevent accidents. Physical Requirements: + Must be able to stand and walk for an extended period of time or for an entire shift. + Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com. Job LocationsUS-AZ-Tucson Posted Date2 months ago(12/2/2024 2:02 PM) Requisition ID 2024-116827 # of Openings 2 Category (Portal Searching) Food & Beverage