Food & Beverage Supervisor
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Marriott Saddle Brook we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Marriott Saddle Brook can mean for you! Overview This is a full-time position, and you must have availability to work days, nights, weekends, and holidays. As a Food and Beverage Supervisor, you would be responsible for assisting in the day-to-day management of the various food and beverage outlets. Specifically, this includes, but is not limited to, the following duties: Supervise service according to forecasting and staffing guidelines. Maintain proper lighting, temperature and music levels in all areas. Knowledgeable of the Hotels emergency procedures and the responsibilities that are to be followed. Maintain a thorough working knowledge of Micros register system, including reporting, procedures and paperwork. Use best judgment in handling any opportunities. Ensure that all side work is done, tables are wiped, reset tables, floors are to be swept, vacuumed and mopped, everything is restocked, china and flatware is clean and properly put away. Maintain the cleanliness & organization of all areas of the department as per the health department regulations. Stock and replenish outlets deemed necessary. Perform any additional tasks as specified by the management of the hotel. (END) Approach all encounters with guests and employees in a friendly, service-oriented manner. Respond to negative feedback, comments or guest surveys. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Ensure that your team is doing the same. Scheduling & enforcement of Associates’ shifts and breaks based on the forecasts & occupancy. Serve as MOD Reading of menus and BEO’s to determine what is required operationally. Have a thorough understanding of all F&B staff positions & work in said positions if necessary. Work closely with all staff members train, coach & discipline as needed. Serve as banquet captain for events as scheduled & handle all necessary responsibilities required for each event. Responsible for daily & weekly reporting to the F&B management team. Ensuring that proper kitchen protocols and SOP’s are being followed. Overseeing the day time opening or night time closing procedures & reporting. Checking inventories daily & participating in monthly inventory procedure. Attend all mandatory meetings and hotel functions. Comply with all company standards and policies, as established in the employee handbook. Other duties as required. Qualifications At least two (2) years of restaurant/banquet experience Prior leadership experience, preferred Hotel experience, preferred Proficient in Microsoft Office and POS systems Prior experience with Micros is a plus Serve Safe Certification TIPS Certification Great attitude Desire to grow career in hospitality Flexible / adaptable Ability to lift more than 50lbs consistently Dependable Ability to lead, inspire, and motivate a team with positivity and high energy Ability to deal with problems involving several concrete variables in standardized situations.
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