We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet and assist guests as they arrive at the quick-service food counter.Take orders from guests, ensuring accuracy in their selections and any customization requests. Serve guests their food orders either from behind the counter or by walking their order to their table.Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.Accurately process any complimentary meal vouchers, coupons, and comps.Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.Monitor alcohol intake in accordance with TIPS training to prevent overserving.Maintain a clean and sanitary environment by regularly cleaning the counters and sitting areas.Promote daily, weekly, and monthly marketing events.Restock beverages, including soft drinks, water, and other drink options.Keep pre-prepared food items well-stocked for quick service to guests.Ensure condiments, such as ketchup, mustard, and napkins are available and restocked as needed.Assist with opening and closing duties as required. Perform other duties as assigned by F&B Supervisor/ Executive Chef/ F&B Operations Manager.Maintain a consistent and regular attendance record.Adhere to the company appearance policy.Promote and maintain all steps of the ACES Customer Service program with each patron and Team Member you may encounter (see, smile, and say hello).BRING US YOUR BEST.
QUALIFICATIONS:
Minimum of 18 years of age.High School diploma or equivalent and 3 months of related experience and/or training, or equivalent combination of education and experience. The ability to read and write in English and have good verbal communication skills.Must qualify for a license with the Maryland Sate Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board.Basic math skills such as adding, subtracting, fractions, decimals, percentages, etc.The ability to occasionally lift and/or move more than 25lbs. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY 15.00 Connect With Us! Not ready to apply? Connect with us for general consideration.