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This candidate will gathers, records and analyzes data relevant to suppliers’ compliance with North American Imports and Commodities Group (NAICG) expectations. Develops, approves and manages vendor compliance to all packaging standards of NAICG. Oversees the timely response to all customer complaints received and follows up with suppliers regarding complaints as needed. Maintains up-to-date records of approved NAICG suppliers. In addition, this role provides support for the Global Procurement Team.
Responsibilities:
Develops, maintains and revises product specifications. Tracks and evaluates finished products to confirm compliance to specifications.
Conducts product sampling, inspection and testing to ensure product meets all NAICG specifications.
Maintains Vendor Compliance Log and other tools to ensure vendor files are complete and up to date. Follows up with suppliers as needed for updated documents such as audit or kosher certificates.
Reviews and approves product labels to assure compliance with NAICG, customer requirements, and brand standards.
Promptly responds to quality complaints from customers and forwards to buyers and Vendor Compliance Manager as needed. Conducts analysis of consumer complaints and any other product data to identify food safety and product quality trends.
Reviews and approves vendor-submitted inspection documents as needed.
Performs other duties as assigned.
Ideal candidate will have:
Ability to quickly learn new proprietary business and reporting systems.
Maintains knowledge of changes in the industry in the countries where NAICG conducts business.
Demonstration of a high level of detail management and follow through.
Effective organizational and time management skills.
Reasoning - comparing, classifying, innovating, analyzing, coordinating, copying, etc.
Self Management - self direction, distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
Experience:
Bachelor's degree preferred plus 4 years of experience or an equivalent combination of education, training and experience, such as a minimum of 7 or more years of experience without a degree, or a Master's degree and two years of experience.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Gordon Food Service is an equal opportunity employer.
All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.