Job Summary/Overall Objectives
Performs a variety of duties in operational support of the Food and Nutrition Department which includes cleaning, ware washing, serving, food preparation, food transport, and stocking of supplies.
Essential Job Functions
Patient and Retail Services Works various stations in patient meal service area. Delivers carts, meals and supplies to patient units. Performs dishwashing and pot washing. Serves food in the retail areas. Stocks supplies throughout the department. Fills in for cross-trained roles in the department. Regulatory/Sanitation Maintains work area in a sanitary manner; completes cleaning duties. Prepares, serves, and stores foods according to HACCP guidelines. Practices good hygiene including hand washing, wearing hair restraints, and glove usage. Utilizes FIFO when obtaining foods from storage areas. Takes and records temperatures of food during meal periods. Checks sanitizer in pots area with test strips and records at each fill. Records dish machine temperatures each meal period. Uses two patient identifiers when delivering trays to patients. Safety Uses equipment in a safe manner; reports any issues immediately. Cleans equipment according to established guidelines. Refers to and follows MSDS guidelines for chemical usage and storage. Uses proper body techniques in lifting, carrying, pushing and pulling. Service Excellence Performs excellent customer service skills with all customers and coworkers. Answers questions about prepared café food items. Handles service recovery immediately or involves supervisor as needed. Receives and distributes all messages in a timely manner Other duties as assigned.
Competency and Experience [Knowledge, Skills and Abilities]
Required Qualifications/Experience
High School Diploma, GED or higher level of education. Zero (0) to One (1) year of experience in food service, sanitation, or service industry. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications/Experience
One (1) to Three (3) years’ experience in Food Service. Experience in Healthcare setting.
License, Certification & Clearances
ServSafe Food Safety Certification preferred. Act 34-PA Criminal Record Check from the PA State Police system
Position Type/Expected Hours of Work
Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations.
Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
Extreme Cold
Heights
Confined Spaces
Extreme Noise(>85dB)
Mechanical Hazards
Use of Vibrating Tools
Operates Vehicle (company)
Operates Heavy Equipment
Use of Lifting/Transfer Devices
Rotates All Shifts
8 Hours Shifts
10-12 Hours Shifts
On-Call
Overtime(+8/hrs/shift; 40/hr/wk)
Travel Between Sites
Direct Patient Care
Respirator Protective Equipment
Eye Protection
Head Protection (hard hat)
Hearing Protection
Hand Protection
Feet, Toe Protection
Body Protection
Latex Exposure
Solvent Exposure
Paint (direct use) Exposure
Dust (sanding) Exposure
Ethylene Oxide Exposure
Cytotoxic (Chemo) Exposure
Blood/Body Fluid Exposure
Chemicals (direct use) Exposure
Mist Exposure
Wax Stripper (direct use)
Non-Ionizing Radiation Exposure
Ionizing Radiation Exposure
Laser Exposure
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
Sitting
Walking
Climbing Stairs
Climbing Ladders
Standing
Kneeling
Squatting (Crouching)
Twisting/Turning
Keyboard/Computer Operation
Gross Grasp
Fine Finger Manipulation
Hand/Arm Coordination
Pushing/Pulling(lbs. of force)
Carry
Transfer/Push/Pull Patients
Seeing Near w/Acuity
Feeling (Sensation)
Color Vision
Hearing Clearly
Pulling/Pushing Objects Overhead
Reaching Above Shoulder Level
Reaching Forward
Lifting Floor to Knuckle
###
Lifting Seat Pan to Knuckle
###
Lifting Knuckle to Shoulder
###
Lifting Shoulder to Overhead
###
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)