Foothills Grill | Host | Full Time
Omni Hotels
Location
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingFull Time | Host for the beautiful new Barton Creek Country Club!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.
Responsibilities
+ Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
+ Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
+ Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.
+ Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
+ Introduce and assign server to guests.
+ Thank every guest upon departure, and invite them to return.
+ Control heavy volume at Restaurant entrance.
+ Section off any reservations and server section.
+ Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
+ Assist servers when needed.
+ Answer phone and record reservations. Handle all call-in orders.
+ Effectively communicate reservations to MOD and Chef.
+ Maintain knowledge of the resort property.
+ Inform the guests about daily and weekly specials.
+ Tend to and anticipate guests’ needs.
+ Restock silverware.
+ Responsible for familiarization of the menu.
+ Perform and complete shift checklist.
+ Attend department meetings and other required company training.
+ Perform any other duties as assigned by the restaurant manager
Qualifications
+ Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
+ Prior customer service experience preferred.
+ Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
+ Must have and maintain current Texas Food Handlers and TABC certifications.
+ Must be able to multi task.
+ Must be able to work flexible shift including nights, weekends, and holidays
+ MICROS Experience preferred.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-TX-Austin
Posted Date2 weeks ago(1/8/2025 9:34 AM)
Requisition ID 2025-118022
# of Openings 1
Category (Portal Searching) Food & Beverage
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