Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.Responsibilities:
Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronageImpeccable knowledge in the steps of delivering service for up-scale diningStays current and is knowledgeable on the latest drink trendsUnderstands the fundamentals of Mixology and ability to uphold our Beverage CultureDeep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selectionThe ability to suggest wines that will best complement particular foods off the food menuEnsure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policiesRequest proper identification for anyone appearing under 30 years of ageInteract with guests in a natural, friendly demeanorCultivate regular guests and repeat businessSuccessfully complete a pour test prior to every shift, where applicableSuggestively sell both beverages and menu items to guests at the barDeliver food items and beverage orders promptlyPrioritize and organize drink ordersConsistently prepare beverages according to standard recipes and venue specifications, abide by all control systemsRecord any equipment failure and/or safety hazards in bar logRecognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a managerEnsure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policiesRequest proper identification for anyone appearing under 30 years of ageMaintain HOB safety and sanitation standardsPerform Opening/Running/Closing duties according to HOB policyPrepare guest checks (on point of sales terminal) and process payment according to HOB policyMaintain bartender bankPerform cash pull / check out proceduresMaintain appropriate Comp and Spill checksAttend pre-shift meeting conducted by Manager on Duty prior to start of each shiftQualifications:
Required:
CA Food Handlers CardTIPS & RBS CertificationMinimum of 2 years experience bartending in a up-scale dining and night life establishmentThe ability to up sell and offer food and drink suggestions to guestsArticulate vocabulary with the ability to adapt and socialize with current audienceExemplary and professional grooming standardsFlexible schedule and ability to work late hours and at nightsCash handling experienceStrong working knowledge of all beveragesPhysically able to pass a pour test and a Mixology drill (timed)Ability to deal with intoxicated guests in a positive and safety minded mannerSkill in interpersonal communication and teamworkTolerance of all cultures, music and art formsPreferred:
2 years work experience in high volume environmentExperience recognizing valid ID’sExperience in a live music environmentPhysical Demands/Working Environment:
Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$16.00 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.