Foundation Room Supervisor
House of Blues
Job Summary:
WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised ofglobal market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12,000 clients worldwide. Live Nation Concerts is the largest provider of liveentertainment in the world promoting more than 40,000 shows and 100+ festivals annually fornearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1,000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation, visit www.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it’s no wonder we are certified as a Great Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,forward thinking and committed. At Live Nation Entertainment, our people embrace thesequalities, so if this sounds like you then please read on!WHAT THIS ROLE WILL DO• Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels,checking out bar staff at end of shift• Responsible for managing all aspects of the business when acting as manager on duty-this includes managing staff, monitoring operations in the venue, performing all openingand closing duties, etc.• Perform table maintenance duties according HOB service standards• Maintain daily labor/timesheets and assist with payroll• Conduct semi-annual evaluations of all staff and propose raise recommendation to thehead of the department• Hold departmental staff meetings to keep everyone informed of the departmentsproblems/progress• Oversee all schedules within Foundation Rooms• Conduct daily pre-shift in an upbeat and motivational manner• Follow up/follow through of subordinates in reaching goals (continual coaching andcounseling)• Maintain appropriate staffing levels – hiring, terminations, maintain disciplinarydocumentation; and ensure complete/thorough training of all staff• Assist in perceiving and troubleshooting potential problems• Log nightly sales and operational issues in Manager Log Book, either manually oronline• Monitor the labor cost of the shift, paying close attention to overtime• Assist in ensuring proper food preparation/presentation• Housekeeping – conduct walk through• Maintain OSHA workplace• Maintain operational supplies• Maintain reservations• Oversee parties/special events in the room• Keep guest feedback log• Cost control on labor, F&B, Liquor• Facilitate proper inter-departmental communication and organizationWHAT THIS PERSON WILL BRINGRequired:• 3 –5 years high volume experience with an upscale hospitality establishment• Financial & Operational skills• Ability to deal with intoxicated guests in a positive and safety minded manner• Ability to work late hours• (State or County Licensee or Certification Requirement)/Responsible Alcohol AwarenessTraining Certification or Equivalent• Knowledge of state, federal and local liquor laws and health code regulations• Experience with fine dining procedures• Fine wine knowledge• Guest Relations• High School Diploma• Tolerance of all cultures, music and art formsPreferred:• Point of Sales Experience• College Degree• P & L Reporting experience is a plusPhysical Demands/Working Environment:• Work environment is fast-paced• Position requires extended periods of prolonged standing and working on your feet• Must be able to lift or move up to 25 lbs using proper lifting techniquesEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.You will be working in an inclusive environment and be encouraged to bring your whole self to work. Wewill do all that we can to help you successfully balance your work and homelife. As a growing business wewill encourage you to develop your professional and personal aspirations, enjoy new experiences, andlearn from the talented people you will be working with. It’s talent that matters to us and we encourageapplications from people irrespective of their gender, race, sexual orientation, religion, age, disabilitystatus or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 andover), ancestry, color, religious creed (including religious dress and grooming practices), family andmedical care leave or the denial of family and medical care leave, mental or physical disability (includingHIV and AIDS), marital status, domestic partner status, medical condition (including cancer and geneticcharacteristics), genetic information, military and veteran status, political affiliation, national origin(including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeedingand medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, andgender expression, sexual orientation, or any other basis protected by applicable federal, state or locallaw, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirementsof the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California FairChance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason,Live Nation will make reasonable accommodations for the known physical or mental limitations of anotherwise qualified individual with a disability who is an applicant consistent with its legal obligations todo so, including reasonable accommodations related to pregnancy in accordance with applicable local,state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nationalso wishes to participate in a timely, good faith, interactive process with a disabled applicant todetermine effective reasonable accommodations, if any, which can be made in response to a request foraccommodations. Applicants are invited to identify reasonable accommodations that can be made toassist them to perform the essential functions of the position they seek. Any applicant who requires anaccommodation in order to perform the essential functions of the job should contact a Human ResourcesRepresentative to request the opportunity to participate in a timely interactive process. Live Nation willalso provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpreted as acomprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned tothis job.Live Nation recruitment policies are designed to place the most highly qualified persons available in atimely and efficient manner. Live Nation may pursue all avenues available, including promotion fromwithin, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs,college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for this position onlyand is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.It is estimated based on what a successful Colorado applicant might be paid. It assumes that thesuccessful candidate will be in Colorado or perform the position from Colorado. Similar positions locatedoutside ofColorado will not necessarily receive the same compensation. Live Nation takes into consideration acandidate’s education, training, and experience, as well as the position’s work location, expected qualityand quantity of work, required travel (if any), external market and internal value, including seniority andmerit systems, and internal pay alignment when determining the salary level for potential newemployees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be usedin compensation decisions.
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