It All Starts with Our People
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.
Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.
The Opportunity
Valvoline has a rewarding opportunity as a Franchise Account Executive. In this role, you will be responsible for building and managing relationships with Valvoline’s strategic franchise partners, ensuring their needs are being met while delivering on Valvoline’s growth targets. This role requires a strategic thinker with excellent interpersonal and communication skills that will allow you to engage and create value across our franchise systems organization. This role will serve as a bridge to Valvoline’s internal organization as the main point of contact for our strategic franchise partners. The ability to deliver exceptional service and results will be critical to success.
How You'll Make a Difference
Responsible for building and maintaining strong franchise relationships with assigned strategic franchise partners through:Serving as the strategic initiatives leaders and the liaison between key stakeholders within both the franchise system and Valvoline’s cross-functional teamsEstablishing support/ delivery programs that allow for continuity and ongoing representation within relevant Valvoline franchisee functionsEnsuring a proactive and collaborative approach is taken with franchise partnersLead annual business reviews with franchise partners, where you will gain alignment on the strategic priorities for the upcoming year as well as identify opportunities to better support our franchise partners.Serve as a key stakeholder in identifying and executing 4-wall EBITDA profit improvements.Build business cases for investments related to programs, tools, and/or solutions that will increase top-line revenue and profitability for our franchise partners.Prioritize franchise requests strategically and collaborate with internal resource groups to expedite resolutions, showcasing agility in addressing critical issues.Partner with franchise leadership to improve systemwide communication that ensures a holistic approach that is consistent, impactful, and measurable.Lead the Top-to-Top business review approach that is tailored to meet the needs of Valvoline with all franchise systems (strategic, small, and new).Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.What You'll Need to Succeed
Minimum of 12 years of experience in executive client management, relationship building, and strategic initiativesKey Client Relationships and Account Management; or Franchisor/ Franchisee; Licensor/Licensee, or a related fieldExperience with strategy executionExperience with data analysis and performance metrics application to driving outcomesExperience with end-to-end solutionsFamiliarity with industry-specific standards and best practicesProject management experienceStrategic account management involves managing key client relationships to achieve long-term success and growthRelationship Building: Developing strong, trust-based relationships with key executives within our franchise system to understand their needs, concerns, and goalsCommunication Skills: Being able to articulate ideas clearly, negotiate effectively, and manage complex discussions with clients, both verbally and in writingProblem Solving and Critical Thinking: The ability to identify issues and opportunities within the franchise system, analyze data, and formulate effective solutionsProject Management: Organizing, planning, and managing resources effectively to deliver solutions for franchise systems on time and within scopeCustomer-Centric Focus: Putting the franchisee goals at the center of your strategy to ensure mutual growth and satisfactionData Analysis and Reporting: Ability to analyze data and performance metrics to track success, identify trends, and report on key account healthConflict Resolution: Effectively managing and resolving any conflicts or issues that may ariseIndustry Knowledge: Staying up-to-date on industry trends, competitors, and best practices to add value to relationshipsStrategic Thinking & Planning: Developing long-term plans for success, including how to maximize value and growth opportunitiesTime Management & Prioritization: Balancing multiple accounts and tasks while focusing on high-value activitiesTeam Collaboration: Work with internal teams to ensure the strategy and objectives are metMust be authorized to work in the U.S.We Take Care of the WHOLE You
Health insurance plans (medical, dental, vision)HSA and flexible spending accounts401(k)Incentive opportunity*Life insuranceShort and long-term disability insurancePaid vacation and holidays*Employee Assistance ProgramValvoline Instant Oil Change discountsTuition reimbursement*Adoption assistance**Terms and conditions apply, and benefits may differ depending on position.
Your Path to Valvoline
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.