Job Description · Identify, prevent, and mitigate losses specific to check, account take over, kiting, dormant, elder abuse, and online fraud. · Monitor and review fraud risk, unique or highly complex exceptions generated from various fraud prevention systems, filters, and exception files. · Document fraud alerts, build case files, and escalate appropriately. · Work through high volumes of potential alerts to confirm limited actual fraud events. · Monitor Fraud Department inbox, respond to inquiries, and escalate appropriately. · Provide research and investigative support to assist Fraud Investigators with ongoing investigations. · Handle inbound and outbound fraud related calls with customers and other financial institutions. · Perform other duties as assigned. · Adheres to Seacoast Banks code of conduct. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements achelor's degree or equivalent work experience of at least 2+ years of financial services experience or related area. · 2+ years of financial services experience within fraud and/or information security processes and procedures areas or related area. · Experience in online banking fraud prevention, detection and mitigation areas preferred. · Working knowledge of loss and fraud detection/prevention principles, compliance and regulatory issues related to the department and/or company. · Demonstrate excellent communication (written and verbal) and interpersonal skills; ability to communicate effectively and project a professional image when conducting phone interviews to identify fraud/scams. · Demonstrate sound judgement, decision-making, and problem-solving skills. · Ability to work independently and exercise a high degree of initiative. · Ability to maintain confidentiality of sensitive information. · Comfortable working flexible hours to meet tight deadlines to mitigate potential loss. · PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software among others. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.