Fraud Analyst III
InComm
Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog. About This Opportunity InComm is a leading technology company dedicated to maintaining the highest standards of integrity and security in all our operations. We are seeking an experienced Fraud Analyst to join our team. As a key player in our organization, you will be at the forefront of safeguarding our assets and ensuring the trust of our valued customers. This Fraud Analyst position requires the following characteristics: meticulously tracking, monitoring, and effectively managing losses across diverse business verticals. Through rigorous analysis of loss data, you will need to discern trends and patterns that warrant immediate attention. Must be proficient in Behavior Analysis enabling you to swiftly identify and dissect out-of-pattern behaviors within retail sales of financial service gift cards. Must excel in cross-functional collaboration, working closely with Decision Management, Operations, and Engagement teams to develop comprehensive implementation plans for fraud prevention strategies. This is a pivotal role in supporting new product development and activities related to risk capabilities, ensuring a holistic approach to fraud prevention. At InComm, we are committed to creating a dynamic and inclusive work environment where talent thrives. Join us in our mission to set the industry standard for fraud prevention and be a part of a team dedicated to excellence. If you are passionate about fraud prevention and possess the skills to make a difference, we want to hear from you. Apply now and become a vital part of our mission to safeguard our customers' trust. Responsibilities Leading our Gift Card Buy Online (BOL) acquiring portfolio. InComm offers fraud protection services to partners buying gift cards directly from multiple internal and external ecommerce storefronts. Loss Management: Periodically track, monitor, and manage losses for portfolios across business verticals. Analyze loss data to identify trends and patterns that require attention. Behavior Analysis: Identify and analyze out-of-pattern behaviors within the assigned areas of focus. Use data analysis techniques to detect anomalies and potentially fraudulent activities. Focus Area Identification: Utilize data analysis to pinpoint focus areas for investigation, prioritizing proactive and reactive efforts in response to emerging fraud threats. Guidance to Data Scientists: Provide guidance to data scientists and analysts in solving complex business problems related to fraud prevention. Mentor junior analysts, fostering their professional growth and enhancing their data analysis and fraud prevention skills. Cross-Functional Collaboration: Partner closely with Decision Management, Operations, and Engagement teams to develop end-to-end implementation plans for fraud prevention strategies. Proactive Strategy Design: Design and maintain fraud model strategies for proactive monitoring and real-time decision-making to prevent fraud incidents. Analytical Insights: Compile analytical insights and potential strategies to stakeholders, communicating findings and recommendations clearly and effectively. Data and Capability Requirements: Define and lay out new data and capability requirements necessary to build and implement fraud prevention strategies. Product Development Support: Partner with the Engagement team on new product development and risk capabilities-related activities. This is a remote position based in Atlanta, GA. While you will not need to work in an office day-to-day, there may be occasional travel to our Columbus, GA fraud office. Qualifications 5+ years in Financial Fraud & Risk College degree or equivalent work experience in a related field Proficiency in utilizing advanced data analysis tools and techniques Strong interpersonal and communication skills for effective collaboration across teams Mentorship or leadership experience, with a track record of fostering professional growth Ability to read and understand network regulations Self-starter with the ability to work on multiple task (multi-task, prioritize tasks and work under pressure) with minimal direct supervision Ability to analyze situations and issues, identify options, draw logical conclusions, and sound inferences, determine, and recommend practical courses of action using innovation, creativity, good judgment, and strategic thinking InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program Tier 3 #LI-SO1
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