As a Fraud Manager II at JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines within complex functions and processes, which will involve higher level decision making and empowerments. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.

 Job Responsibilities:

Responsible for the overall management, coordination and maintenance of one of the major segment of the Bank's operations activities Assist in the formulation, recommendation and implementation of operations policies Direct the study and establishment of new and revised systems, procedures, methods, and forms Accountable for budget management May be responsible for cross-site / function project leadership Has the ability to influence across department / site Have impact on the Bank's earnings, operation or image and a major impact on the functional area. Ensure assigned area(s) are adequately staffed and all personnel are trained and developed Work with peers throughout the Bank to develop, enhance and implement business strategies Build external relationships in functional area

 Required Qualifications, Skills and Capabilities:

Minimum 5 years’ experience managing people required for the role Possess a controls mindset; understand banking regulations Experience planning and managing networking event or projects Superior multitasking, project management and presentation skills coupled with business acumen Prior experience handling sensitive/confidential information Able to tell a story with data and metrics Graduate in any discipline

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

Not enrolled in Performance Coaching

CORRECTIVE ACTION:

Employees who were given written warning or higher and within the prescriptive period are not eligible to apply.

By submitting an application and/or joining the interview, you affirm to meet the Internal Application Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard and you are qualified for the position of interest. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subject appropriate corrective action, following the firm’s HR Policies and Guidelines. 

Consult your manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application.  

Make sure your profile is updated in the new me@jpmc>Hiring and discuss internal mobility plans with your manager at the soonest time possible.  Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged