As a company that underwrites and services loans, we are extremely attentive to fraud prevention. We will not be successful unless we maintain and scale out our exceptional fraud monitoring and deterrence processes, keeping would-be fraudsters at bay.   What You’ll Do Research unauthorized loan claims to ensure accurate and appropriate responses to our customers Investigate and review FCRA disputes received from credit reporting agencies Review chargebacks and compile evidence for the process of representment Regularly review suspicious account activities, spot trends and identify links to deter fraud attacks Work collaboratively with our Back Office team to resolve incoming customer complaints Influence development of risk models and review procedures Assist with ad-hoc projects as needed What We Look For Passion and drive to change consumer banking for the better 1-2 years of queue based fraud review and disputes review experience  A keen eye for detecting and deterring fraud and risk Experience with investigation tools such as: TLO, LexisNexis, Emailage, Ekata, Pipl, Etc. Excellent analytical and problem solving skills Working knowledge of SQL and some programming language preferred SQL/Snowflake experience is a plus

Pay Grade - D
Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000
USA base pay range (all other U.S. states) per year: $62,000 - $82,000

Please note that visa sponsorship is not available for this position.

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