Returning Candidate? Log back in! Free People Product Flow Manager Location US-NY-New York ID 2025-14966 Job Family Stores Employee Type Regular Position Type Full-Time Location

This position is located at 383 W Broadway, New York, New York, 10012 United States Role Summary

A Product Flow Manager leads the back of house operations and maintains the flow of product from receipt to placement. Responsibilities also include supporting the customer experience to achieve an engaging and inspiring store environment.

Role Responsibilities Brand ExperienceActs as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customerActively participates as the manager-on-duty by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectivesDelivers a seamless, multi-channel shopping experience through expertise in omni systems and applications to efficiently get the product to the floor and elevate customer engagementsLeadership + Team ManagementLeads the stock-to-sales processes which includes receiving of shipment to meet productivity standard and brand expectationsOversees organizational standards in back of house and exercises creative decision-making to impact organization and efficiency; facilitates the sharing of relevant information regarding shipment, restock, and back of house organization with the teamDemonstrates loss prevention awareness through assisting markdowns and transfers; actively supports the heavy workload prepping and executing inventoryVisual + Business OperationsSupports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities and IT issuesAssists in maintaining a visually compelling store that is well-loved by adhering to daily tasks; may oversee additional operational responsibilities with transfers, markdowns, and omni processesCollaborates with key partners to effectively lead the shipment process including UPS/USPS deliveries and send sales; maintains a record for all receiving paperwork for store’s inventory integrityLeads product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; understands how the merchant process impacts business and prioritizes product flow accordinglyAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsContributes to an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedCommunicates daily with the leadership team on supply needs, flow of shipment, support needs, shipping damages, and box count discrepanciesProvides insight related to the shipment trends and new receipts to Store Manager and Assistant Managers Role Qualifications Love for the FP brand1+ years store leadership experienceExperience being a team playerAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysEagerness to learn and grow within the organization The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range USD $22.00 - USD $28.00 /Hr. Free People Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range. EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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