Returning Candidate? Log back in! Free People Stylist 12HR - Regent Street, London Location UK-London ID 2024-13568 Job Family Stores Employee Type Regular Position Type Part-Time Location

This position is located at 247 Regent Street, London, , WB12EN United Kingdom Role Summary

To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

What You'll Be Doing Exceed the customer’s service expectations by meeting the following responsibilities:Build genuine relationships with customers.Greet all customers upon entering the store.Offer to hold items for the customer at the cash wrap or in the fitting room.Determine the customer’s needs and offer suggestions and alternatives.Utilize all customer care resources.Offer to locate out of stock product from direct or from another store.Assist in maintaining store merchandising and operational standards.Uphold all company policy and procedures.Maintain a high level of awareness and concern for Loss Prevention.Facilitate the zones of the floor based on business needs.

 

Also may include:

Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:Comment on items purchased.Inquire if their purchase is a gift that will need to be wrapped.Request the customer’s zip code or email address.Ring transactions efficiently – issue a receipt.Compare signatures on back of card and on the POS Screen.Demonstrate knowledge of return policy.Practice proper phone etiquette.Perform all register functions.Train new stylists on Register University.Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around youBuilds relationships naturally, embraces individuality and diversityExhibits clear verbal communication skillsAbility to thrive in a fast paced, rapidly evolving environmentHeart and soul for the FP brandExperience being a team playerAbility to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidaysEagerness to learn and grow within the organization The Perks

  

  

Work Life Balance:

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

 

Wellbeing:

Employee Assistance program to support with mental, physical and financial healthDiscount off external gym membershipsPrivate Medical Insurance for eligible employees

 

Employee Discounts:

Up to 40% employee discount at all URBN Brands 

 

Travel:

Season ticket loan for eligible employeesCycle to work scheme for eligible employees

 

Continued Development:

We offer structured support within the business alongside continued learning and development

 

#FreePeople #LI-AA1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

Join our Talent Community to be notified about roles and hiring events that align with your job interests!

Application FAQs

Software Powered by iCIMS
www.icims.com