About Us

WeWork began in 2010 with a vision to build the first global physical platform designed to bring people together. Today, we offer access to a desk, an office, a headquarters, or an entire building in hundreds of cities around the world; with over a third of the Fortune 500 companies being part of the WeWork community.

About the opportunity

Deliver an exceptional Member Experience through WeWork operational standards guidelines.

Wow our Members with unfailing hospitality and courtesy.

Be responsible for situational responses to member activity

Assure an on-brand community experience through the execution of core amenities and deliverables.

Perform all tasks on schedule with maximum efficiency.

Identify and set priorities through clear communication with the Community Management team.

Work with the Community Management team to identify opportunities to enhance the Member experience.

Act as eyes and ears in absence of Community Management staff.

Responsibilities:

Ready to work at scheduled time.

Greet and assist all members throughout the day, maintaining at all times the highest levels of helpfulness and friendliness.

Monitor specialty rooms such as screening rooms, meditation room, wellness rooms, and other rooms to ensure that furniture and equipment are ready for use.

Monitor printing stations (including ensuring that there is a sufficient supply of pens, copy paper, staplers, staples, paper clips, tape and tape dispensers).

Monitor common spaces and hallways.

Prepare spaces for the hosting of events.

Work with the facilities and maintenance team to achieve excellence in the delivery of services to Members.

Respond to service related emergencies as needed.

Comply with all safety policies and procedures relating to performance of tasks and/or use of supplies.

Perform other duties as assigned.

Skills:

Bachelors' Degree in tourism, hospitality, customer service or related.

Advanced in English.

+1 experience in Hospitality or Cusromer Service.

Proven team player: ability to work with a team and achieve daily and monthly goals.

Self starter: able to identify work that needs to be done and does it without required instruction.

Courteous and communicative: able to interact with, assist and exceed the expectations of members with daily and special requests.

Detail oriented: pays attention to details regarding processes and extra attention to special requests.

A Doer: Ability to solve practical problems using reasoning skills.

A desire to learn and seek new challenges.

Ability to work with a large, diverse group of employees and suppliers.

Ability to work a flexible schedule that may change based on the needs of the business.

Availability to work on-site in Montes Urales

Life at WeWork

Just as we empower our community, we believe in empowering our team to create their own life's work. We move fast and challenge each other, but we always make sure we look out for one another. Our culture and values are what make working here rewarding.