With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

TheFront Desk Administrative Receptionist is the front line for homeowners, Board of Directors, guests, vendors, and contractors. This is a receptionist and administrative support role to the Community Association Managers, Senior Supervising Manager, and Maintenance Supervisor.

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Daily responsibilities:

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\n\nMeet and greethomeowners, Board of Directors, guests, vendors, and contractors.\nAnswer and direct calls; manage emails; enter and update data in the data base.\nResearch and respond to inquiries in-person, by phone and email.\nReceive incoming and outgoing mail and packages; sort and distribute.\nManage and update the office calendar.\nCreate and send out correspondence, meeting notices and agendas via internal software to homeowners, Board of Directors, and internal staff.\nIssue pool passes, parking passes and key FOBs.\nReceive monthly payments, prepare check requests, set up vendors in the system, and manage vendor payments.\nManage Work Order Requests in system, update and close.\nOther duties as assigned.\n\n Requirements\n2+ years of Front Desk Reception and Administrative experience.\nCustomer service driven, team oriented, proactive, and attention to detail.\nProfessional communication skills (written and spoken); well versed in Word and Excel.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.\nAbility to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.\nAble to work effectively with others in person and in group setting.\nAble to prioritize, manage time, and meet deadlines.\nAble to interpret verbal and/or written instructions at a proficient level.\nHigh School Diploma or GED Required.\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.