Job Description

HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay!*

What will I be doing?

As a Front Desk Agent you would be responsible for performing your position’s responsibilities and driving company success through performing the  following duties to the highest standards:

Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Accurately input information into the computerized reservations’ system to update and maintain records. Access reservation system to resolve unit availability and assists guests with reservations or changes as required. Generate invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Complete housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

Why do Team Members Like Working for us?

Day 1 Benefit Eligibility Recognition Programs and Rewards Discounted Hilton hotel rates worldwide! Paid time off Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities And much more!

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement