Buford, Georgia, USA
33 days ago
Front Desk Agent
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Nestled on the shores of Lake Lanier lies Lanier Island Resort – an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest. Legacy Lodge at Lanier Islands boasts 282 guest rooms, 22,000 sq ft of event space, and 2 restaurants. Overview Essential Duties and Responsibilities: include the following. Other duties may be assigned. Greet and check in all guests Assist in all guest needs and requirements, anticipating them when possible Maintain correct room status at all times, keeping Housekeeping informed of all changes. Assist guest in making future reservations Maintain knowledge of all current policy and procedures Assist with arrival/departure Be an ambassador for Lanier Islands by assisting guest with other island activities Communicates with superiors and co-workers about the status of guest rooms, guest requests, and maintenance issues. Utilizes the daily log book to coordinate information for all day shifts. Qualifications Why work for Pyramid? Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. To care for you and your family, we also offer a comprehensive benefits program. Perks for all associates include: Discounts on Waterpark tickets for you and your family • Discounts on Food and Beverage • Discounts on rooms and Golf Discounts on Dry cleaning Your financial well-being: • Competitive Salary • Competitive Matching 401K • Basic Life and Accidental Dismemberment Insurance • Basic Long-Term Disability Insurance • Life Insurance buy-ups Your/your family’s health care: • Medical, dental, and vision insurance – available to you on the first of the month after your start date • Express Scripts Online Pharmacy • Health Savings Account • Healthcare Flexible Saving Account • Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity • Supplemental Short-Term Disability Insurance • Employee Assistance Program • Pet Insurance through Figo Your time off: • Hotel Discount Program (you will have access to Pyramid’s hotel networks) • Paid Time Off • Paid Holidays Your day-to-day: • Support, training, and mentorship from management • Employee Recognition Programs • Career growth opportunities Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you’ll become part of our hotel family.
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