Front Desk and Project Support Agent Santa Rosa Beach, FL (In-Office position, NOT Remote) OMNICOMMANDER, Inc . is one of the fastest-growing startups in the financial technology space. We have been named an Inc. 5000 company for the third consecutive year. We pride ourselves on our upbeat, high-tech, and supportive culture. We are a global company with offices in the United States and Latin America. OMNICOMMANDER is the industry leader for digital branches, marketing, and cybersecurity along with providing a comprehensive suite of digital solutions for financial institutions (FIs). For the first time in history, FIs can partner with a single company to create, host, and manage their Digital Branch within one complete ecosystem. This is an on-site, in-office, be-around-other-humans position in our Santa Rosa Beach, FL office. Keep reading if you + Have a sense of humor – we do a lot of laughing here + Want to be part of a constantly growing company with a bright future + Are excited to learn how to use AI (Artificial Intelligence) chatbots The Successful Candidate Will + Be the face of the company as the first point of contact, ensuring a warm and professional welcome for all visitors and callers + Manage the front desk operations, including answering phone calls, handling mail, and maintaining a clean and organized reception area + Support various departments by taking on diverse projects, particularly in marketing and social media management + Provide chat support for our customers, using AI tools to enhance response times and improve user experience Responsibilities + Greet and assist visitors, ensuring they have a positive experience + Handle incoming and outgoing communication, including calls, emails, and packages + Provide prompt and courteous customer service through various communication channels + Collaborate with the marketing team on various initiatives as needed + Maintain and update office records and databases as required + Additional duties in social media and other departments may be assigned What You Need for This Role + Excellent communication and interpersonal skills, with a friendly and approachable demeanor + Strong organizational abilities with attention to detail + A proactive attitude, eager to take on new challenges and learn new skills + Ability to work both independently and as part of a team + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) + Previous experience in a front desk, administrative, or customer service role is a plus Benefits (Waiting period may apply) + 12 Company Paid Holidays + 10 PTO Days (Paid Time Off) + 1 PTO Day for your birthday + Medical Insurance + Dental & Vision Insurance Job Type: Full-time + Criminal background check is required + Must be authorized to work in the United States #ControlEverything #SURFA