Hotel: 

East Peoria Embassy Suites

100 Conference Center Dr.E. Peoria, IL 61611

Front Desk Assocaite

Full time

Starting Compensation

$15.00-$15.75

Expected Job Closing Date:

2025-01-03

Job Description

Front Desk Associate 

Type: Full-time 

Hours: Mornings, Evenings, Weekends, Holidays 

Pay: Starting $15.00 

 

Join our dynamic team at the East Peoria Embassy Suites and deliver exceptional experiences as a Front Desk Associate! 

 

About Us 

Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT! We are passionate about making a positive impact in the lives of our guests, associates, and local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities. 

We manage an award-winning, diverse collection of independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation, teamwork, and travel incentives! Our valued associates are part of an extended family, united in the shared pursuit of service excellence. We are Atrium Proud! 

 

Perks 

Be part of a team that values excellence, fosters growth, and celebrates your individual contributions. Enjoy the benefits of teamwork, appreciation, and travel incentives as we work together to create unforgettable experiences for our guests. We offer health and life insurance, employee discounts, gym memberships, and a company-matched 401k. 

 

Key Tasks & Responsibilities 

Check-in and check-out guests. 

Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner. 

Answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions. 

Handle cash and credit card transactions and process guest accounts. 

Print and distribute Daily Event Sheet, door signs, and reader board signs. 

Fax and make copies for guests, along with other services of the Business Center. 

Arrange for sending and receiving of packages. 

Follow all company and safety and security policies and procedures. 

Report accidents, injuries, and unsafe work conditions to management. 

Complete safety training and certifications. 

Any and all other work as required to complete the primary purpose of the position. 

 

 

Required Qualifications 

Customer service experience 

High school diploma or equivalent 

Use computer and computer systems 

Able to lift a minimum of 50 lbs occasionally 

Able to stand and/or walk for duration of schedule shift 

 

Preferred Qualifications 

Hospitality industry experience preferred 

Valid state driver's license and adhere to all company guidelines regarding moving violations 

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/