Job Overview:   

As a Part-Time Front Desk Staff, you will be responsible for providing exceptional customer service. You would meet and greet residents and check guests and service providers in/out.  Assist with general concierge services and perform administrative tasks including accurately maintaining daily logs, records and forms. You will regularly walk around the building premises, as directed, for monitoring purposes. When needed, associates may be asked to assist at the Amblebrook Fitness Center Desk as well.   

  

Schedule:

Flexible- 29 hours per week

Days, evening, and weekend availability

 

Your Responsibilities:   

Provides exceptional customer service.    Meets and greets residents; checks guests and service providers in/out.    Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.    Assists with general concierge services and performs administrative tasks such as Word and Excel document work.    Assists in set up and clean up for events  Walk the building premises, as directed, for monitoring purposes   Monitors and controls access to the building   Reports any maintenance issues  Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary   Helps maintain a safe and secure environment throughout the building/property(s)   May be assigned other duties by supervisor

 

Skills & Qualifications:   

Ability to manage multiple priorities   Ability to be a team player and assist with the needs of the community  Demonstrates excellent customer service, communication and time management skills.   Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.    Good written and verbal communication skills   Strong customer service and interpersonal skills required   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Computer and peripherals, standard and customized software applications and tools, and usual office equipment.   Ability to quickly and easily navigate the property/building as required to meet the job functions   Ability to lift 30 – 50 lbs   Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary   Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms   The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time    Must have the ability to detect auditory and/or visual emergency alarms   Occasional overtime may be required   Must be able to work extended/flexible hours, weekends, and attend Board meetings. 

  

Compensation:   

$15.00 per hour  

  

Disclaimer Statement:   

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.