Our client, a communication and marketing solutions company in Union City, NJ is looking for a Front Desk Clerk to join their team. As the first point of contact for visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless check-in and check-out experience.

Responsibilities

Greet guests warmly upon arrival.Manage reservations and handle guest inquiries via phone systems and in-person interactions.Provide information about hotel amenities, services, and local attractions to enhance guest experiences.Address guest complaints or concerns promptly and professionally to ensure satisfaction.Maintain accurate records of guest information and transactions in the hotel management system.Assist with administrative tasks as needed, including filing and managing correspondence.

Requirements

Previous experience in a front desk or customer service role.Strong communication skills, both verbal and written.Excellent interpersonal skills.Familiarity with hotel management software and phone systems is advantageous.A positive attitude, attention to detail, and a commitment to providing outstanding guest relations.

Pay and Shift:

Monday- Friday8:00 AM - 5:00 PM$18.00