Job Posting: Front Desk Clerk
Location: National Church Residences - Supportive Housing
National Church Residences is seeking a responsible, detail-oriented Front Desk Clerk to join our team in Supportive Housing. The ideal candidate will play a vital role in ensuring the safety and security of our building and its residents by adhering to building policies, procedures, and safety protocols.
You will:
Monitor traffic through the lobby and ensure all guests check in and out, showing proper identification while following building rules.Accept and account for rental payments.Stay alert at all times and log occurrences during shifts.Follow all procedures in the desk manual.Sort and distribute mail in a timely manner.Conduct periodic inspections of common areas and report any hazardous conditions.Report emergency situations and safety hazards to management, following all safety precautions.Maintain a professional appearance and clean lobby area.Enter maintenance requests and follow up on emergency requests.You have:
Minimum 1 year of relevant work experience.High School Degree or GED required.Strong customer service skills and attention to detail.Ability to work in a team and independently with minimal supervision.Excellent communication skills (both oral and written).Basic math and organizational skills.Conflict mediation and resolution abilities.Understanding of low-income or homeless populations and their specific needs.Knowledge of crisis prevention and intervention techniques.In return, National Church Residences offers an excellent total reward package that includes:
Medical Insurance, Dental, Vision, Paid Time Off (PTO) and Paid Holidays, and Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.