Description We are on the lookout for a Front Desk Coordinator based in South Boston, Massachusetts. This role involves administrative support tasks, handling of phone calls, and customer service in the industry. This role offers a short term contract employment opportunity. Responsibilities: • Efficiently manage incoming calls, including taking detailed messages and directing calls to the appropriate personnel. • Provide exceptional customer service to clients and visitors, ensuring their inquiries are addressed promptly. • Undertake administrative tasks, such as filing, data entry, and record keeping. • Assist with adhoc duties and special projects as required. • Utilize Spanish language skills to cater to a diverse client base. • Ensure an organised and tidy reception area, creating a welcoming environment for visitors. • Collaborate with team members to ensure smooth operations of the front desk. • Use problem-solving skills to handle customer inquiries and resolve issues promptly. • Assist in the processing of customer applications and maintaining accurate records. • Monitor customer accounts and take necessary actions based on account status. Requirements • The candidate must have a minimum of 1 year of experience in a similar role. • Proficiency in Spanish language is required. • Experience in receptionist duties, such as answering phone calls, scheduling appointments, and greeting visitors, is essential. • Exceptional customer service skills and ability to interact with diverse groups of people. • Proficiency in using basic office equipment and software, such as Microsoft Office Suite. • Excellent organizational skills and ability to multi-task and prioritize tasks. • Strong problem-solving skills and ability to handle challenging situations with professionalism. • Good written and oral communication skills. • Ability to work independently and in a team environment. • High school diploma or equivalent educational level. • Willingness to learn and adapt to new procedures and processes. • Attention to detail and accuracy in all tasks. • Ability to maintain confidentiality of sensitive information. • Flexibility in working hours, including possible evenings and weekends. • Physical ability to perform the job, which may include sitting for long periods and lifting office supplies as needed. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .