Description We are offering a permanent employment opportunity for a Front Desk Coordinator in the Healthcare and Social Assistance sector, located in Fountain Valley, California. This role involves a range of administrative and customer service tasks in a busy medical office setting. Responsibilities: • Accurately process patient demographic information including phone, insurance, address, reason for appointment, and referral source. • Manage high volume of incoming and outgoing calls, ensuring all inquiries are resolved efficiently and professionally. • Maintain and organize patient records, ensuring all data is up-to-date and easily accessible. • Utilize Microsoft Excel, Outlook, and Word to manage tasks and communicate effectively within the team. • Provide excellent customer service, addressing patient inquiries and concerns in a timely and compassionate manner. • Utilize basic medical terminology in daily communications and tasks. • Assist with scheduling interviews and processing resumes as needed. • Handle sensitive information with discretion and maintain confidentiality at all times. • Utilize multi-line phone system to manage calls and inquiries. • Work in a high-traffic environment, managing multiple tasks and prioritizing effectively. Requirements • Fluency in Vietnamese is required • Proficient in Administrative Assistance tasks such as scheduling appointments, maintaining records and managing office supplies • Experience in Answering Multi-Line Phone System in a detail oriented and courteous manner • Demonstrated expertise in Customer Service, including managing complaints and inquiries effectively • Excellent Interpersonal Skills, able to communicate effectively with patients, staff and other healthcare professionals • Advanced knowledge of Microsoft Excel, Microsoft Outlook and Microsoft Word • Basic understanding of Medical Terminology, able to communicate effectively within the healthcare setting • Familiarity with the Healthcare Industry, understanding its unique demands and requirements TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .