Staten Island, NY, 10314, USA
15 hours ago
Front Desk Coordinator
Description We are offering a long term contract employment opportunity for a Front Desk Coordinator in the healthcare and social assistance industry, located in Staten Island, New York. As a Front Desk Coordinator, you will be the first point of contact for our clients, ensuring that their inquiries are resolved efficiently and effectively. Additionally, you will be tasked with administrative duties, including organizing files and data entry. Responsibilities: • Serve as the first point of contact for clients, providing exceptional customer service • Efficiently answer a multi-line phone system, directing calls as necessary • Accurately perform data entry tasks, ensuring the integrity of our records • Utilize Microsoft Excel, Word, and Outlook to maintain customer records and communicate with clients • Provide concierge services, ensuring client satisfaction and enhancing their experience • Utilize interpersonal skills to build and maintain strong relationships with clients • Perform administrative duties as required, including organizing files and ensuring the efficient operation of the front desk • Assist in the resolution of customer inquiries, escalating issues when necessary. Requirements • Possess strong Administrative Assistance skills with a keen eye for detail • Proficient in Answering Multi-Line Phone System, ensuring efficient communication • Experience in Concierge Services, providing excellent customer experience • Exceptional Customer Service skills, with the ability to handle queries and complaints • Proficient in Data Entry, ensuring accurate and timely input of information • Excellent Interpersonal Skills, fostering positive relationships with both staff and patients • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word, for effective task management • Demonstrated ability in Organizing Files, maintaining a well-structured and accessible filing system TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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