Norfolk, VA, 23509, USA
5 days ago
Front Desk Coordinator
Description We are in search of a Front Desk Coordinator to join our team in Norfolk, Virginia. This role primarily involves the management of front office operations in a detail-oriented and efficient manner. As a Front Desk Coordinator, you will be the initial point of contact for guests, handle incoming calls, maintain records, and provide administrative support to ensure a positive customer experience. Responsibilities: • Serve as the initial contact point for visitors, providing a warm welcome and directing them to the appropriate location • Handle incoming telephone calls, ensuring they are directed to the correct department or individual, managing voicemail and taking messages as necessary • Maintain both digital and physical records and files, ensuring they are updated and organized for easy access • Provide administrative support to the team, including data entry and preparing correspondence • Uphold a detail-oriented and positive front office environment in alignment with the organization's standards • Utilize software applications such as Microsoft Word, Excel, Outlook, Google Docs for daily tasks • Ensure all interactions with staff and visitors are conducted with excellent customer service and strong interpersonal skills • Organize and manage files, ensuring smooth office operations. Requirements • Minimum of 2 years experience in a similar role • Proficiency in administrative assistance • Expertise in answering multi-line phone systems • Exceptional customer service skills • Proficient in data entry tasks • Excellent interpersonal skills • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word • Experience in organizing files and documents • Familiarity with Google Docs TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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