Description We are offering a permanent employment opportunity for a Front Desk Coordinator in the healthcare industry. Based in Fountain Valley, California, the role involves working in a bustling hospital environment, assisting with administrative tasks, and providing excellent customer service to patients. Responsibilities: • Coordinating front desk activities and managing heavy foot traffic • Processing patient demographic information including phone numbers, insurance details, addresses, reason for appointment, referring entities, and record retrieval locations • Delivering outstanding customer service while handling incoming/outgoing calls • Utilizing administrative skills for tasks such as data entry and organizing files • Demonstrating proficiency in Microsoft Excel, Outlook, and Word for various tasks • Employing basic medical terminology knowledge to ensure clear communication • Handling patient inquiries and resolving issues promptly • Keeping accurate records of customer credit applications and monitoring customer accounts • Utilizing interpersonal skills to maintain a positive and efficient work environment • Answering multi-line phone system effectively and courteously. Requirements • Fluency in Vietnamese is required • Proficiency in Administrative Assistance, with a proven ability to handle various administrative tasks simultaneously. • Experience in Answering Multi-Line Phone System, demonstrating excellent communication and multitasking skills. • Strong Customer Service skills, with a focus on providing a positive experience for patients and staff. • Proficiency in Data Entry, demonstrating accuracy and attention to detail. • Excellent Interpersonal Skills, with the ability to communicate effectively with diverse groups of people. • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word, demonstrating strong technical skills. • Experience in Organizing Files, showing a strong ability to maintain orderliness and efficiency in the workplace. • Knowledge of Basic Medical Terminology, demonstrating a basic understanding of the healthcare industry. • Familiarity with the HealthCare Industry, demonstrating a comprehensive understanding of healthcare operations and regulations. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .