**Additional Information** Welcome Desk Manager **Job Number** 25005370 **Job Category** Rooms & Guest Services Operations **Location** W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP (https://www.google.com/maps?q=W%20London%2C%2010%20Wardour%20Street%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20W1D%206QF) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Join our vibrant Welcome Office at W London!** **W London - why anywhere else?** + **Meals** - Tasty and Varied Complimentary Meals in our Green Room canteen. + **Discretionary Accommodation Service Charge -** Paid each month! + **Bonus Plan Eligible** + **Health Insurance -** Private medical insurance cover + **Holiday -** 23 days of holiday excluding public holidays (increase to 27 days with length of service + **Company Pension** **Scheme –** Save for your future. + **Take Care** Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service + **Develop and Grow** - Comprehensive Training and Development + **Celebrate** - Awards and Recognition Celebrations + **Events -** Monthly Calendar of Associate Focused & Fun Events + **Global Marriott Hotel Discounts –** Accessible to you and your loved ones, travel the world with Marriott International. + **Food & Beverage Discounts** - 20% Discount in all F&B outlets within Marriott Properties + **Spa Discounts** – 30% discount in our Away Spa **What are we looking for in a Welcome Desk Manager?** + Previous leadership experience in hospitality, + Confidence in leading a team, + Experienced in dealing with managers of other departments, + Happy to assist fellow talent and guests alike with any support needed + Is prepared to work weekends and night shifts due to shift pattern. + Assists the Welcome Office Manager and Assistant Welcome Office Manager in administering front office functions and supervising staff on a daily basis. + The WDM position directs and works with managers and talents to carry out procedures ensuring an efficient check in and check out process. + Ensures guest and employee satisfaction and maximises the financial performance of the department. **To be considered for this role, all applicants must have proven right to work in the United Kingdom** _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.