San Antonio, TX, US
15 days ago
Front Desk Medical Receptionist- Low T - SW San Antonio

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We at Low T Center are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, and weight loss treatments.\n

A Client Account manager\/Medical Receptionist is responsible for overseeing the day-to-day account activities of our company's customers. The Client Account Manager role includes helping the company in retaining its customers. He\/she acts as the mouthpiece of the company to always keep the customer happy and responsive. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.\n

Medical Front Desk Receptionist\/Client Account Manager Responsibilities\n\nServe visitors by greeting, welcoming, directing and announcing them appropriately.\nCollect payment for services and make bank deposits.\nMaintain and manage patient records, privacy and security as required by law.\nUpdate and schedule appointments, call missed appointments.\nContact new patient inquires within 24 hours.\nProfessional appearance and communication (written and oral).\nPartner with team members to create the optimal patient experience.\nDaily lite cleaning duties to keep office organized and pleasant.\nMonthly inventory and ordering.\nVerify Insurance.\nProcess intake of new patients and discuss services efficiently with patients.\n\n

Job Qualifications\n\nProof of High school diploma\nMedical assisting experience preferred.\nCustomer service background\nAt least 6 Experience with Medical Front office reception\nProficient with Microsoft office word and excel.\nPass a Background check.\nEffectively manage high volume of patients and calls simultaneously.\nExperience with EMR systems.\n\n

Required Clinical Hours: \n

M 8-5, T 8-7 W 8-1, Th 7-6 F 8-5 and 3 Saturdays (8am-12:00pm)\n

When working Saturday you will have a weekday off\n

Benefits:\n\nHealth insurance\nPaid time off\nDental insurance\n401(k)\nVision insurance\n401(k) matching\nDisability insurance\nEmployee discount\nFlexible spending account\nEmployee assistance program\nTuition reimbursement\nHealth savings account\nFree parking\nPaid training\nPaid sick time\nOn-the-job training\n\n

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