Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Marriott Saddle Brook we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Marriott Saddle Brook can mean for you! Overview ESSENTIAL FUNCTIONS: · Acts as host / hostess by welcoming guests, solving problems, and ensuring guests have a great stay. · Acts as Manager on Duty when required and performs necessary tasks associated with the role including property inspections, liaison with all other departments, creates and sends MOD report as needed nightly.. · Must be proficient with Outlook, Word, Excel and PowerPoint. · Implements policies and procedures consistent with company policies. Ensures the welfare and comfort of our guests. · Generates and interprets reports and forecasts for Front Desk, Engineering, and Housekeeping. · Develops and maintains operating / training manuals for the Front Desk and Guest Services. · Oversees reservations group coordinator, front desk, assistant front office manager and supervisors. · Maintains the integrity of the Logs utilized by the front desk are all current. · Acts as a liaison and supports Conference Planners, the Conference Desk, Housekeeping and Engineering. Qualifications QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE · Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. · This position requires a minimum of three years job-related experience. · Strong written and verbal communication, decision-making and organizational skills. You should be a leader who can both lead and supervise employees and provide customer service to hotel guests. · Requires knowledge of policies & procedures, and the ability to determine a course of action based on these guidelines when needed.