San Diego, CA, US
3 days ago
Front End Manager

Key Responsibilities & Accountabilities:

Champions Company and Division Legendary Customer Service programs to meet or exceed Division customer service goals.  Handles customer relations in a positive manner, including effective resolution of customer complaints.  Promotes Albertson’s philosophy of personalized service. Provides fast, friendly, courteous and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques.  Serve as overflow cashier as necessary.  Directs and supervises front end activities including: monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise.  Ensures front end is operational and that it projects a positive image. Handles and is accountable for cash flow and controls including: safe transactions, issues and pick-ups, cash register tills, approving checks, rainchecks and refunds, and monitoring checker money handling procedures.  Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.  Assists with the interviewing and hiring of front end and courtesy clerks.  Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises associates assigned, makes recommendations for employment status changes and discipline to Store Director. Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety. Enforces dress and grooming standards for all associates. May serve as overflow cashier.  Engages in suggestive selling and other sales techniques. Controls shrink.  Prevents the sale of out of code product. Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. Other necessary and required duties as directed or required.

Why you will choose us: 

Albertson’s Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day. 

We also provide a variety of benefits including:

Competitive Wages Flexible work schedules Associate discounts Leaders invested in your training, career growth & development Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) Vacation / Paid Time Off

Our Values

We put people first We are customer-driven We value different perspectives We raise the bar We act as owners We are one team We build belonging We are committed to a healthy future

The pay range is $27.75 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

About Us:

Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly, and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey! 

The organization includes 2,230 stores, 23 distribution facilities, and 20 manufacturing plants with over 300,000 employees across 34 states and the District of Columbia. The company is publicly owned with supermarkets across the country that includes Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. 

DISCLAIMER

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

ALBERTSONS SAFEWAY IS AN EQUAL OPPORTUNITY EMPLOYER

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269.

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