Job Responsibilities -Greet and assist guests in a friendly and welcoming manner.Manage reservations, seating, and waitlist to optimize table turnover.Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.BAY HOST / SERVERWe call our servers Bay Hosts because they host our Guests in the hitting baysHave knowledge of the menu and the ability to serve with outstanding attention to detail1+ years of serving experience strongly preferred, not requiredBARTENDERHave knowledge of spirits/beer/wine, the ability to maintain an appealing and Guest-ready bar area and have outstanding service ability1+ years of bartending experience strongly preferredBAR BACKKeep the bar and storage areas clean and stocked by demonstrating outstanding energy, urgency and attention to detailGOLF SERVICESAssist them in enjoying the fun and excitement of the game of TopgolfUse the game and bay assignment systems so Guests are quickly able to begin their gamesSUPPORT (CADDIE / FOOD RUNNER)Keep bays and service areas cleared off and clean by demonstrating outstanding attention to detailDeliver cold, freshly poured drinks to Guests by demonstrating outstanding energy and urgencyDeliver hot, freshly prepared food to Guests by demonstrating outstanding energy and urgencyCritical Skills & Experience RequirementsExcellent interpersonal and customer service skills.Ability to multitask and remain calm under pressure in a fast-paced environment.Strong organizational skills with attention to detail.Must be 16 years or olderEnergy and enthusiasmExcellent communication, time management and organization skillsAbility to work in a fast paced environmentAbility to work on a teamA high level of self-awareness, receptivity to change and integrityAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends and holidaysAbility to stand and walk for long periods of time including maneuvering up and down stairsAbility to obtain required licenses and certifications for your locationAbility to lift items weighing up to 50 lb.Ability to stoop and bend

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.