Front of House / Workplace Experience Coordinator Job ID 197256 Posted 19-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Dublin - Dublin - Ireland Front of House Coordinator/Receptionist **Overview:** We are seeking a Front of House Coordinator/Receptionist to assist with inquiries and visitor management, ensuring a professional, customer-oriented, and safe front desk experience that aligns with our service standards. The role also involves supporting building management, maintenance, and the coordination of conference and meeting room services. **Key Responsibilities:** + Respond to inbound inquiries via email, helpdesk, and switchboard with professionalism and friendliness. + Stay informed about daily building activities to provide an efficient welcome. + Greet staff and visitors warmly and professionally. + Manage incoming and outgoing mail, parcels, and deliveries. + Adhere to health, safety, and food hygiene protocols. + Input and manage room bookings in the booking system, keeping data current. + Collaborate with the Facilities Team to prepare and equip meeting rooms. + Assist with minor facilities management tasks such as weekly fire alarm tests, waste disposal, and cleaning services. + Handle basic building maintenance requests as directed by the Facilities Manager. + Support health and safety checks and record updates as needed. + Brief contractors on site, providing necessary health and safety information. **General Responsibilities:** + Participate actively in team meetings. + Enhance personal knowledge while supporting the Facilities, Front of House, and Learning and Development teams. + Propose improvements to processes and systems for greater efficiency. + Comply with Data Protection laws and prioritize data quality. **About CBRE GWS:** CBRE Global Workplace Solutions (GWS) partners with clients to optimize real estate for enhanced organizational performance. Our client-centric model ensures dedicated leadership backed by regional and global resources, delivering superior outcomes across diverse industries. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)