Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff. Schedule patient appointments. Liaison between medical professionals and patients. Answer telephone calls in a professional and courteous manner with minimum rings. Route phone calls and handle enquires efficiently and courtesy. Receive and convey message in writing and verbally. Receive requests for recur medication. Welcome patients and visitors in a polite and courteous manner. Monitor patient flow in treatment room. Answer non-medical questions for patients. Organize and manage patient records and date efficiently using computer software. Monitor and maintain supplies and forms. Maintain supply of snacks, juices and paper items for food consumption. Coordinate provider appointments and treatment room availability. Optimize patient satisfaction by scheduling service delivery within their preferences. File and fax documents Protect patients’ rights by maintaining confidentiality of information. Comfort patients by anticipating their anxieties and respecting their grief process. Book and organize lunch meetings between doctor and pharmaceutical representatives. Register and schedule blood draw appointments. Schedule appointments i.e. port placement surgeries with other medical clinics. Contribute equitably in the maintenance of cleanliness of the medical practice. Contribute of team effort by accomplishing related tasks as needed. Clean equipment, chairs and change bed lines as needed to assist nurses. Help to ensure the safety of patients by assisting with transfers and restroom as needed. Receive laboratory results, recording and distributing results promptly. Register and take blood, urine and other specimens to the lab. Help patients in distress by responding to emergencies.