CLOSETS BY DESIGN is a nationally recognized leader in the home organizing industry. 

We design, manufacture, and install a complete line of custom cabinetry.  Our Design Center is conveniently located in Lakewood. 

 

We are currently seeking a Front Office Sales Coordinator with an outgoing personality and a take-charge work ethic.  This position is accountable for all phases of office administration including use of proprietary software programs, bookkeeping, scheduling appointments and installations, accounts receivable, payroll and accounts payable.  Office experience in a sales and/or manufacturing environment is a plus.

 

Essential Duties and Responsibilities:

Organize and prioritize workload

Extensive customer interactions via phone (scheduling appointments, product knowledge, resolution of customer issues, follow-ups)

Liaison between clients, designers, production, and installers

Communicate with vendors and suppliers via email/phone

Greeting clients in the showroom and introducing them to our product lines

Problem solving using independent judgment

Follow-up with customer requests or problems to insure client satisfaction

Communicate effectively with clients and co-workers to ensure high quality and timely expedition of all customer requests

Problem solving using independent judgment

Participate in activities designed to improve customer satisfaction and business performance

Maintain knowledge of products and services

Provide administrative support as needed

The ideal candidate possesses the following:

Five to ten years experience in a fast-paced customer service office environment

Proficient in MS Word, Outlook, Excel &  Quick Book

Comfortable dealing with people in all situations and able to develop rapport with clients

Excellent organizational skills and demonstrated ability to perform multiple functions with strong attention to details 

Good math skills

Understands telephone etiquette

Positive, take-charge attitude

Excellent communication skills, verbal and written

Ability to work independently and meet deadlines

High level of professionalism and demonstrated ability to be discrete, tactful, and maintain confidential records

Some college work preferred

 

All resumes must include salary and work history.