JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Front Office Executive
Work Dynamics

What this job involves:

Need a Female resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Budget around 34 to 36 K base salary.

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office operations.

Being at the heart of the business

 Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated.

Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, you’ll be expected to process bill’s and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, you’ll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team.

Sound like you? To apply you need to be:

A highly skilled professional

You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years’ experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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