**Hotel:** Tucson Marriott University Park 880 E 2nd Street Tucson, AZ 85719 Front Office Manager Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, service-driven environment? We’re looking for a **Front Office Manager** who’s ready to lead with purpose, elevate service standards, and ensure every guest feels right at home from the moment they arrive. Nestled in the heart of vibrant Tucson—where desert beauty meets a thriving arts and culinary scene—our hotel offers more than just a place to stay. From the bustling energy of Main Gate Square to our 24,000 square feet of event space, Tucson Marriott University Park is where hospitality and culture come together. If you’re ready to bring your leadership skills and guest service expertise to a team that values excellence, apply today and help us create extraordinary experiences in the heart of the Southwest. **Starting Compensation:** $55,000 **Responsibilities** + Manage direct reports, ensuring understanding of employment practices, recommending employment decisions, supporting performance management, and implementing discipline. + Ensure Associates meet guest needs, respond to concerns, and escalate issues as appropriate. + Create a best-in-class guest experience by engaging with guests, providing courteous service, anticipating needs, increasing loyalty, and maintaining relationships. + Coordinate with other departments to ensure efficient and timely service. + Manage labor costs, control expenses for supplies and equipment, and determine revenue-driving initiatives to meet financial goals. + Perform or assist with cleaning duties to achieve Cleanliness Assured Standards. + Evaluate and recommend revenue-driving initiatives and monitor performance. + Recommend and implement approved changes to improve service and operational efficiency. + Serve as Manager on Duty as needed. + Perform any other duties necessary to fulfill the primary purpose of the position. **Required Experience:** + Minimum 2 years of hospitality front desk experience + Minimum 2 years of supervisory experience **Required Technology:** + Basic computer knowledge, including Microsoft Word, Excel, PowerPoint, Outlook, and Teams **Physical Requirements:** + Able to lift 50 lbs occasionally + Able to lift 10 lbs regularly + Able to stand or walk for the duration of the scheduled shift **Other Requirements:** + Able to work a flexible schedule, including evenings, nights, weekends, holidays, and special events __________________________________________________ At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with **competitive pay, great benefits, and exciting perks** to support you on and off the job. Including: ✅ **Daily Pay** – Get paid when you need it ✅ **Exclusive Travel Discounts** – Save big at Marriott and Hilton properties ✅ **401k Plans** – Invest in your future ✅ **Comprehensive Medical Insurance** – Your health matters to us ✅ **Additional Property-Specific Perks** – Because every location has something special to offer But we don’t just offer jobs—we help you build **careers.** With **internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide,** you can grow your future the way you want. **Ready to take the next step? Join a team that values you and your future!** _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.** **Notice of candidate Privacy Rights:** **https://www.atriumhospitality.com/privacy-policy** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**