Basking Ridge, New Jersey, USA
10 days ago
Front Office Manager PM
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description We are a private learning and development center in Basking Ridge, New Jersey. Created exclusively for Verizon employees and managed by Benchmark/ Pyramid Global Hospitality. We cultivate an entrepreneurial environment that gives our passionate employees the freedom and flexibility to be innovative and creative. Professional development opportunities, cross-departmental support and engagement in our local community further strengthen our teams and help us develop great leaders . Since we are a private learning and development center, we enjoy a work/life balance rarely found in our industry. That means most weekends and holidays off to enjoy time with family & friends and the chance to recharge body and spirit so we can deliver on our promise of People First, Excellence and Integrity. From our technology-forward operations, chef-driven culinary arts, creative meeting spaces, comprehensive benefits and 401k matching, we provide our employees the opportunity to thrive in a supportive environment that values a diversity of life experiences. Front of the house to back of the house, our teams hold each other to a higher standard, and that makes a great place to call work home. VZ-PGH Overview We are looking for a hospitality driven, team building, organized & detailed, warm & welcoming leader to manage all operations of the front office and supporting staff. This position will also operate as PM Manager on duty. If this is everything you deliver daily, we would love to meet you! Oversees all Front Office teams and operations Hires and Trains teams Acts as Manager on Duty when required and performs necessary tasks associated with the role including property inspections, liaison with all other departments, creates and sends MOD report as needed nightly. Creates purchase requests, and purchase orders for the area of responsibility following budget and staff requirements. Reviews payroll expenditures to be budgeted and approved based on guidelines and able to make necessary adjustment based on guideline requirements. Implements policies and procedures consistent with company policies. Ensures the welfare and comfort of our guests. Generates and interprets reports and forecasts for Front Desk, Engineering, and Housekeeping. Develops and maintains operating / training manuals for the Front Desk and Guest Services. Maintains the integrity of the Logs utilized by the front desk are all current. Acts as a liaison and supports Conference Planners, the Conference Desk, Housekeeping and Engineering. Qualifications This position requires a minimum of three years job-related experience. Strong written and verbal communication Strong decision-making and organizational skills. PMS system experience is a plus Ability to multi-task and stay organized in a fast-paced environment Knowledge of MS Office Suite (Word, Excel, Outlook) Ability to work flexible hours, including nights, weekends, and holidays Ability to work on own initiative as well as part of a team Professional attitude and appearance VZ-PGH Compensation Range The compensation for this position is $65,000.00/Yr. - $70,000.00/Yr. based on qualifications and experience.
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