We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

Investment in your career developmentEmpowering you to take control of YOUR own career path within Diamonds DirectExposure to all other departments within our organizationA family-oriented culture unlike any otherEncouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

Always keeping the customer first and providing a top notch, luxurious experienceThe ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)Well organized and a keen eye for detailAbility to multi-taskProfessional demeanor and appearanceA natural talent for customer serviceAbility to maintain composure in high pressure, fast-paced environment

Responsibilities may include:

Answer and direct calls of multi-line phone systemAssist with inventory countsStore opening and/or closing proceduresType appraisalsPrepare outgoing mail

Requirements

Previous customer service/front desk experienceExperience in a luxury retail environment preferredExcellent oral communication skillsProficient computer skillsMust be able to work Saturdays

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!