We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

Securitas plays an essential role for our clients and in society. Our Concierge / Patrol Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. 

Concierge / Patrol Officer $20.50

A Security Concierge / Patrol Officer is responsible for providing exceptional customer service to guests, clients, tenders and the general public at any establishment. Their primary duties include assisting guests with various requests such as making reservations, providing directions, and badge access. They also handle administrative tasks such as answering phone calls, managing guest inquiries, and handling mail and packages. Additionally, they also act as a liaison between guests and clientele to ensure that all needs and requests are met in a timely and efficient manner. They must have excellent communication skills, multi tasking abilities, and strong knowledge of local amenities and services. Basic responsibilities include patrolling assigned areas to maintain security, protect property, and prevent incidents that can compromise safety. This role involves responding to security breaches, ensuring compliance with security policies, and providing a visible presence to deter criminal activity.

Key Responsibilities:

Patrol Assigned Areas: Conduct regular and random patrols of premises, including buildings and surrounding areas, to ensure safety and security. Monitor Security Systems: Operate and monitor surveillance systems, access control systems, and alarm systems to detect any security breaches. Respond to Incidents: Quickly respond to alarms, incidents, and emergency situations, providing assistance and ensuring proper protocols are followed. Report Writing: Prepare detailed reports on incidents, observations, and activities during shifts; document any unusual occurrences or suspicious activities. Enforce Policies: Enforce company policies and procedures, along with local, state, and federal laws, to ensure compliance and safety. Customer Service: Provide assistance and information to clients, employees, and visitors while maintaining a professional demeanor. Conduct Investigations: Assist in investigations of security incidents or breaches, collaborating with law enforcement when necessary. Conflict Resolution: Manage and de-escalate conflicts or disturbances in a professional manner. Maintain Equipment: Ensure that security equipment, including patrol vehicles, communication devices, and security tools, are properly maintained and operational. 

Qualifications: 
Excellent observational skills and ability to respond calmly in stressful situations.  
Strong communication skills for effective collaboration with medical, law enforcement and security teams.  
Commitment to safety and ethical conduct, following all relevant policies and procedures.

Familiarity with security systems, radios, and alarm systems.

Law enforcement or military experience preferred.

1+ years of security experience preferred.
2+ years of customer service experience required. 

Requirements: 
High school diploma, GED, equivalent or above.
Must be 18 years or older.
Ability to speak, read, and write fluent English.
Access to reliable transportation and communication.

Benefits:

Paid training
Medical
Dental
Vision
Employee Discounts

EOE/M/F/Vets/Disabilities
 

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