Job Description

Description

America Runs on Dunkin'

Do you want to be a member of one of the largest franchises in America? With endless opportunities for growth and benefits, becoming a Coffee Crafter or Shift Leader for a Dunkin’ Donuts/ Baskin Robbins franchisee may be the career for you! Our team is committed to making our guests’ day by serving them with a great product, a smile, and quick service. If you are a team-orientated individual and are willing to roll up your sleeves and work with a winning team, this is the right opportunity for you!

Every position:

Must be responsible to deliver friendly and accurate orders to guests to enhance their experience at this location and to provide the guest with a reason to come backMust be able to meet operational and quality standards in this fast- paced environmentEnsures the restaurant meets food safety, sanitation and cleanliness standards at all timesCommunicates expectations and needs of the customers to team matesFocus on improving sales and products through effective and on-going training

Shift leaders:

Develops their team to deliver the best guest experience and reach sales goalsExecutes Brand and Franchisee standards with every productEmpowers the team to satisfy guest needs and resolve issues with serviceEnsures the restaurant meets food safety, sanitation and cleanliness standards at all timesPlans, identifies, communicates, and delegates appropriate responsibilities to team to ensure smooth flow of operations

Be prepared to complete an application.

Be prepared to schedule an interview.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer.

Requirements
Must be authorized to work in the USMust have a clean driving recordBe able to pass a background check in order to be issued a base passProvide excellent guest satisfaction, service speed, and product qualityPrevious experience working in a cafe or quick service restaurant preferredShow passion about results by setting compelling targets and delivering on commitmentsMeet safety and sanitation standardsAnticipate and understand guests’ needs and exceed their expectationsWorks well in a team environment
About

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.