At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

What is the purpose of this Role?

The Fuel & Government Franchise Sales Manager – Emerging, will be responsible for delivering new franchise agreements, whilst designing, implementing and delivering the European Franchise strategy for key initiative vertical areas within the Emerging Vertical strategy, which includes Fuel and Government entities.  They will lead Franchise/Govt Business Development activity to develop new relationships and frameworks as an individual contributor initially, whilst developing the plans, requirements and team design to maintain growth through future Relationship Management, Sales and Support teams, whilst adhering to and promoting, the US Bank core values and behaviors.

Which jobs(s) does this Role report to?

Head of European Enterprise Emerging Verticals

Which jobs(s) and the number of staff reporting to this Role?

Direct line reporting:

N/A

Fitness & Probity

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

1. Accountabilities for your role - what are you expected to do?

Design, implement and deliver the European Fuel & Government Franchise strategyDevelop strong relationships with key internal global stakeholders, to collaborate on Elavon’s wider strategy and making critical recommendations / decisions, on prioritisation of technology and resource.Develop shared service support requirements, to optimise segment and market opportunities in EuropeAct as an internal / external trusted thought leader in the sector, providing segment expertise to drive innovation and change, based on industry trends and customer insightContribute to revenue targets via growth of contracted fuel franchise and government framework agreements, whilst adhering to and promoting US Bank core values, behaviors and policiesCollaborate with Finance teams to define future forecast and distribute revenue targets effectively throughout wider Emerging team relating to active relationshipsActively support the continuous improvement in the efficiency and effectiveness of the revenue generation and retention activitiesDrive pipeline opportunities for new fuel franchise and government agreements via  potential customer engagement, setting the right recommendations to the business how to deliver continued growth of an Emerging Franchise teamTo develop, through coaching methodology, individual’s skillset, in keeping with internal talent development guidanceDevelop growth strategies that help the business deliver to key revenue and market initiatives

2. Competencies for your Role - how are you expected to behave?

1. Collaboration

Develop strong relationships with key internal global stakeholders, to collaborate across the business and with the Emerging Vertical leadership team to support strategy achievement, and in making critical recommendations / decisions, on prioritisation of technology, finance and resource.

2. Customer Centricity

Always putting customer at the heart of decision making. Engaging with key customers and act as an escalation point for key decision making relating to Fuel Franchise and Government requirements.

3. Drive for Results

Setting achievable yet stretching plans of how we can grow in the target areas, and aligning on key goals and objectives with the Emerging Verticals sales, customer management, partnership, product and GTM teams. Supporting and motivating the team to meet both revenue and behavioural goals.

4. Inclusion

Creating an inclusive culture within the team. Ensuring all individuals are treated fairly and consistently.

5.  Risk

Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

6.  Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity.

3. Technical Competencies for your Role - what are you expected to know?

A strong understanding of the payment requirements / trends in the Fuel and Government sector. Plus understanding of the sub -vertical areas which connect to local authority payment needs.Ability to design, develop, implement and deliver a vertical strategy.Ability to lead and motivate teams in a matrix organisation, across multiple diverse geographies and functional reporting linesAbility to manage change with large and complex organisational transformationsEffectively priortise customer and colleagues first, in line with US Bank core valuesAbility to confidently present at Exec board level to influence critical decision makingDemonstrated proven performer, with examples of delivering revenue goals through specific vertical strategy planningDemonstrated success in partnering cross-functionally through complex matrix organisationsAbility to own and strengthen relationships with key internal stakeholdersCompelling and persuasive communicator (oral and written) with excellent interpersonal skillsA track record of identifying root causes to issues and proactively taking ownership to problem solvingTo act as an ambassador of US Banks core values and leading by exampleThe ability to prioritise key business decisions effectively and communicate them accordinglyAbility to analyse data and present insights based on the needs of the audienceAbility to develop business cases and champion opportunities with quantifiable financial benefitsWillingness to invest time in professional self-development

4. Qualifications Required to perform your Role?

Five years+ experience either within the payments or industry areas, and five year+ experience of developing strategic plans of revenue growth

5.  Control Function Disclosure

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This role has been identified as a Controlled Function (CF 4) under the Central Bank of Ireland’s Individual Accountability Framework Act 2023. 

Accordingly, EFS must be satisfied on reasonable grounds that the role holder complies at all times with the fitness and probity/propriety standards. Applicants agree to permit EFS (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity/Propriety Standards and that you will provide EFS with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that EFS requests for that purpose.

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.